Welcome to Blighty AI Brand Agency!

We’re dedicated to empowering tech and manufacturing entrepreneurs through our expert business coaching, tech-driven branding, rapid prototyping, and Guangdong investment navigation services. Our 14-week Rich Bastards Blueprint transforms your vision into a global success. This Returns & Refunds Policy outlines the terms for refunds related to our digital and service-based offerings. By purchasing any service or product from Blighty Agency, you agree to these terms. If you have questions, please reach out via our contact page at https://www.blightyagency.com/contact-us or email us at blightyin@gmail.com. This policy was last updated on June 14, 2025.

Refund Eligibility

At Blighty Agency, we strive to deliver exceptional value through our business coaching programs, branding solutions, prototyping services, and investment navigation support. We understand that circumstances may change, so we offer refunds for eligible services under specific conditions. You may request a refund within 7 days of your purchase date, provided that no significant deliverables have been provided. For example, if you’ve enrolled in our 14-week Rich Bastards Blueprint but have not attended the first coaching session or received personalized materials, you may be eligible for a full refund. Similarly, if you’ve purchased a branding package but no custom deliverables (e.g., logos, campaigns) have been shared, you may request a refund within the 7-day window.

To initiate a refund, please send a clear statement of your decision to cancel to blightyin@gmail.com or through our contact page at https://www.blightyagency.com/contact-us. Include your name, order number, purchase date, and a brief reason for the request. We’ll review your request and respond within 3 business days. If approved, we’ll process your refund within 14 days using the same payment method you used for the purchase (e.g., credit card, PayPal). You will not incur any fees for the reimbursement. Please note that the 7-day period starts from the date of purchase, not the date services begin, to ensure clarity and fairness.

Non-Refundable Services and Products

Due to the digital and personalized nature of our services, certain offerings are non-refundable once specific milestones are reached. We’ve outlined these below to ensure transparency:

Business Coaching: Once you’ve attended the first session of the Rich Bastards Blueprint or any individual coaching session, the service is non-refundable. This is because our coaching involves tailored strategies and proprietary frameworks delivered immediately upon starting.

Tech Startup Branding: Custom branding deliverables, such as AI-generated logos, marketing campaigns, or brand identity guides, are non-refundable once shared with you. These are created specifically for your business and cannot be repurposed.

Prototyping Services: Any prototyping work initiated, such as product designs or manufacturing consultations through our Guangdong network, is non-refundable due to the resources and partnerships involved.

Investment Navigation: Services related to Guangdong investment opportunities, including policy guidance or investor introductions, are non-refundable once we’ve begun the process, as these involve bespoke coordination.

Digital Products: Digital deliverables, such as our Business Plan lead magnet (are non-refundable once downloaded or accessed. This aligns with industry standards for digital content.

If you’re unsure whether your purchase qualifies for a refund, please contact us at blightyin@gmail.com. We’re happy to clarify eligibility based on your specific order.

Refund Process

Requesting a refund is straightforward. Email us at blightyin@gmail.com or submit your request via our contact page at https://www.blightyagency.com/contact-us. Your request should include:

Your full name and contact details.

Order number or transaction ID.

Date of purchase.

A brief explanation of why you’re requesting a refund.

We’ll acknowledge your request within 3 business days and evaluate it based on the eligibility criteria above. If your request is approved, we’ll issue a full refund to your original payment method within 14 days. You’ll receive a confirmation email once the refund is processed. If your request is denied (e.g., due to a non-refundable service milestone), we’ll explain the reason and offer alternatives, such as rescheduling coaching sessions or adjusting deliverables, where possible.

Blighty Agency reserves the right to deny refunds for purchases that do not meet the eligibility criteria outlined in this policy. For example, if you’ve completed multiple coaching sessions or received custom branding materials, we cannot offer a refund due to the personalized nature of the work. Our goal is to ensure fairness while maintaining the high value of our services.

Cancellations and Modifications

If you wish to cancel or modify your enrollment in the Rich Bastards Blueprint or other services before the 7-day refund window closes, please contact us immediately at blightyin@gmail.com. For cancellations within the eligible period, you’ll receive a full refund as described above. For modifications (e.g., switching to a different coaching package), we’ll work with you to find a suitable solution, subject to availability and service terms. After the 7-day period or once services have begun, cancellations are not permitted, and modifications are at our discretion.

For ongoing services, such as multi-session coaching or phased branding projects, you may pause or reschedule sessions with at least 48 hours’ notice, subject to our team’s availability. Please note that pausing or rescheduling does not extend the refund eligibility period, which remains fixed at 7 days from purchase.

Exceptions and Special Circumstances

In rare cases, we may consider refund requests outside the 7-day window or for non-refundable services due to exceptional circumstances (e.g., documented medical emergencies or significant financial hardship).

These are evaluated on a case-by-case basis and require detailed documentation. To request an exception, email blightyin@gmail.com with your order details, reason, and supporting evidence. We’ll respond within 5 business days with our decision. While we aim to be compassionate, approval is not guaranteed and remains at our sole discretion.

Governing Law

This Returns & Refunds Policy is governed by the laws of Hong Kong SAR, reflecting our operational base in Zhongshan, Guangdong, China.

Any disputes related to this policy will be resolved through mediation or, if necessary, the courts of Hong Kong SAR. This aligns with the governing law in our Terms and Conditions (https://www.blightyagency.com/terms).

For questions or concerns, please reach out via our contact page at https://www.blightyagency.com/contact-us.

Contact Us

We’re here to support your entrepreneurial journey. If you have questions about this refund policy, need help with a refund request, or want to explore our services, contact us at blightyin@gmail.com or visit https://www.blightyagency.com/contact-us . Ready to kickstart your startup?

Download our free Business Plan lead magnet at https://www.blightyagency.com/blueprint and book a free 45-minute consultation today!

Returns & Refunds policy